Work environment and facilities

Last updated: 30 October 2025

A person conducting a business or undertaking (PCBU) must eliminate or, if not reasonably practicable, minimise risks from the work environment. A PCBU must also provide suitable facilities such as toilets and eating facilities. 

For work environments and facilities, a PCBU must:

  • provide adequate and accessible facilities for the welfare of workers
  • provide and maintain work environments, plant, structures and systems of work without risks to health and safety
  • ensure the safe use, handling and storage of plant, structures and substances
  • provide access to personal facilities for workers such as toilets, drinking water and washing and eating facilities
  • provide information, training, instruction or supervision to protect people from health and safety risks
  • monitor workers’ health and workplace conditions to prevent illness or injury.

Refer to the Managing the work environment and facilities: Code of practice for detailed guidance.

Work environment

A PCBU must ensure:

  • the layout of the workplace allows people to enter, exit and move safely, both under normal working conditions and in an emergency
  • work areas have space for work to be carried out safely
  • floors and other surfaces are designed, installed and maintained to allow work to be carried out safely
  • lighting enables each worker to carry out work safely, persons to move around safely and evacuate in an emergency.
  • ventilation enables workers to carry out their work without risk
  • workers exposed to extremes of heat or cold are able to carry out work without risks
  • work near essential services (such as gas, electricity, water, sewerage and telecommunications) does not affect the health and safety of persons at the workplace.

Facilities

A PCBU must provide adequate facilities like toilets, drinking water, and washing and eating facilities. These must be clean, safe, working properly, and easy to access.

Outdoor and isolated work

Outdoor workers should have access to shelter for eating meals and taking breaks, and to protect them in adverse weather conditions. 

A PCBU must manage the risks associated with remote or isolated work, including ensuring effective communication with the worker carrying out remote or isolated work. 

If a business has workers working in regional and remote areas, accommodation may need to be provided while the work is being carried out.

Emergency plans

It is important that you are fully prepared for an emergency, considering:

  • the type of work
  • specific hazards
  • size and location of the workplace
  • the number of workers and other people at the workplace.

Learn more about emergency management.

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