A notifiable incident is the death of a person, a serious injury or illness of a person or a dangerous incident that occurs due to business or workplace activities.
Notifiable incidents may relate to any person who is a worker, contractor, visitor, member of the public or volunteer. The person conducting a business or undertaking (PCBU) have a duty to notify the regulator immediately upon becoming aware of a notifiable incident.
An incident should first be assessed to determine whether it is a ‘notifiable incident.’ If it is not, the incident should then be assessed to determine if it is a ‘notifiable occurrence’.
Download the Report an incident to WorkSafe posters for a quick reference guide to reporting a death, serious injury or illness or a life-threatening dangerous incident in your workplace. Use the Incident notification: Interpretive guideline for an overview on mandatory reporting requirements for incidents that must be notified to the regulator under the work health and safety legislation.
Incident notification
To report a workplace related death, a serious injury or illness, or a dangerous incident that is currently life-threatening, phone 1800 678 198 (24 hours). There is a duty to preserve the scene of an incident.
All of these incidents must be reported to WorkSafe immediately once the PCBU becomes aware of the incident. Where required, urgent medical assistance should be sought prior to contacting WorkSafe.
Unsure if it's a notifiable? Contact the WorkSafe call centre on 1800 678 198 before lodging online. They can advise whether the incident is notifiable or which category it falls under.