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The mentally healthy workplaces online hub brings together videos, podcasts, information sheets and checklists for both workers and management to use. Learn about psychosocial hazards and risk factors in the workplace and the benefits of having a mentally healthy workplace. Mental health and...
Mentally healthy workplaces
Case studies shared by tenant advocates from a community legal centre are availble on the Safe Tenancy WA page. Factsheets and useful information Help and advice from the Department of Communities Find a tenant advocate in WA Directory of WA’s Community Legal Centres Keeping yourself safe online (...
Safe tenancy
Quick close this page To close this window immediately, press Ctrl +W on a keyboard or use the close tab option on a mobile device. For information about how to browse incognito and/or erase your history, see www.esafety.gov.au Tenancy reforms for renters affected by family and domestic violence...
Safe tenancy
LP Gas cylinder safety in bushfire prone areas Guidelines on the storage of LP Gas cylinders on properties in bushfire prone areas. LP Gas cylinder safety in bushfire prone areas brochure The guidelines aim to help residents reduce the risks associated with LP Gas cylinders should a fire approach,...
Gas installations
For the purposes of the information provided below, “mutual recognition” refers to the ability of a person who is registered in connection with an occupation in a State, Territory or New Zealand to carry on an equivalent occupation in Western Australia, subject to the provisions of the Mutual...
Occupational licensing
Consumer Protection is advising tenants to be wary of products that are advertised as cheaper alternatives to rental bonds. These products are not legal in Western Australia How ‘bond replacement’ products compare to bonds Bonds At the start of a lease, tenants may be asked to pay a bond, usually...
Bonds
This overview explains how personal information is collected, used and disclosed by the Bond Administrator and officers authorised under the Residential Tenancies Act 1987 and the Residential Parks (Long-stay tenants) Act 2006 (the Acts). Personal information collected by the Bond Administrator...
Bonds
Information for real estate consumers Consumer Protection have developed a number of publications to assist consumers with real estate transactions. Home buyers Home Buyers Survival Guide Sale by offer and acceptance Buying vacant land Buying land or property off-the-plan Timber pest inspections...
Buying a property
What can you do with goods abandoned by your tenant when they leave The first thing to do is to try and contact your tenant to find out when, or if, they are going to collect any abandoned goods. This information is intended to assist if you cannot contact them or they provide no instruction for...
When a tenancy ends
Keeping safe in your rental property Quick close this page To close this window immediately, click on the orange exit button (right on a desktop computer or bottom for a mobile device) or press Ctrl +W if you are using a keyboard. For information about how to browse incognito and/or erase your...
Having problems with renting a home?

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Publications

30 May 2019 Family and domestic violence tenancy laws Protecting tenant privacy during reference checks Last month the family and domestic violence (FDV) provisions in our residential tenancy...
Consumer Protection
Bulletin
31 May 2019
Keeping safe in your rental property The family and domestic violence tenancy laws came into effect on 15 April 2019. This publication contains information translated from the Safe Tenancy WA page...
Consumer Protection
Information
29 May 2019
20 May 2019 Scammers can hack property transaction emails Your clients are ready to finalise the settlement of a house purchase. They receive an email from your agency advising of new deposit bank...
Consumer Protection
Bulletin
20 May 2019
20 May 2019 Scammers can hack property transaction emails Your buyers are ready to make a deposit for the property they’re purchasing. They receive an email from your agency advising of new deposit...
Consumer Protection
Bulletin
20 May 2019
April 29 2019 RCDs reminder – stay current with requirements Residual current devices (RCDs) save lives! New legislation came in November 2018 that requires all electrical installations in new...
Consumer Protection
Bulletin
16 May 2019
24 April 2019 Dealing with foreign buyers? You should know this. Effective 1 January 2019, certain acquisitions of residential property by foreign buyers in Western Australia are subject to an...
Consumer Protection
Bulletin
24 Apr 2019
April 24 2019 Dealing with foreign buyers? You should know this. Effective 1 January 2019, certain acquisitions of residential property by foreign buyers in Western Australia are subject to an...
Consumer Protection
Bulletin
24 Apr 2019
April 15 2019 Family and domestic violence tenancy laws now in effect Tenancy reforms to assist Western Australian renters affected by family and domestic violence started on 15 April 2019. On Monday...
Consumer Protection
Bulletin
24 Apr 2019
Safe Tenancy WA - family and domestic violence changes to renting laws Advice for landlords in Western Australia Rental laws in Western Australia (WA) have previously restricted tenants affected by...
Consumer Protection
Fact sheet
15 Apr 2019
To close this window immediately press Ctrl +W. For information about how to browse incognito and/or erase your history, see www.esafety.gov.au The PDF and below information provides a guide on...
Consumer Protection
Information
16 Apr 2019

Pages

Announcements

david_hillyard_sq.jpg
david_hillyard_sq.jpg, by sroberts
With Commissioner for Consumer Protection David Hillyard WA has the worst rates of family and domestic violence in Australia and the number of incidents is unfortunately increasing. Family violence affects people from all walks of life making it everyone’s business and all of us have a part to play in preventing it. Changes to WA’s tenancy laws have now come...
Consumer Protection
Department News
18 Apr 2019
The Department of Mines, Industry Regulation and Safety (DMIRS) is conducting a stakeholder satisfaction survey to invite feedback on our services and our role as a regulator. The results will help DMIRS focus on business areas and services that need performance improvements. If you subscribe to a DMIRS email newsletter or subscriber news service, you may be contacted by email and invited to take...
Consumer Protection
Department News
29 Apr 2019
New tenancy laws to assist Western Australian renters affected by family and domestic violence are now in force. The new laws allow a tenant to end their tenancy with as little as seven days' notice if they or their dependants are impacted by family and domestic violence, even if the perpetrator is not named on the lease. There is no need to go to court and a new Consumer Protection form can be...
Consumer Protection
Media release
15 Apr 2019
Rosie Batty has given her support to planned changes to WA tenancy laws to assist renters affected by family and domestic violence (FDV). The former Australian of the Year (2015), who has been a domestic violence campaigner since her son Luke was tragically murdered by his father, gave the endorsement during a visit to Kalgoorlie, where she met with Consumer Protection’s Senior Regional Officer...
Consumer Protection
Media release
20 Mar 2019
A national safety alert has been issued for four open-flued gas heaters that, under certain circumstances, may produce too much carbon monoxide – potentially causing serious health risks to users. Building and Energy (formerly Energy Safety ) is urging owners of these gas heaters to stop using them immediately. The safety alert applies to: Regency i31 (purchased after 1 January 2010) supplied by...
EnergySafety
Media release
12 Mar 2019
A prominent Aboriginal artist has produced a painting to signify positive changes to WA tenancy laws, which will allow renters who’re experiencing family violence to end a lease quickly to leave for safety or have an alleged perpetrator removed from a tenancy agreement. Under the Residential Tenancies Legislation Amendment (Family Violence) Bill 2018, which was passed in Parliament last night (19...
Consumer Protection
Media release
20 Feb 2019
The McGowan Government's new tenancy laws to better protect tenants experiencing family and domestic violence have passed through State Parliament. The passage of the Residential Tenancies Legislation Amendment (Family Violence) Bill will provide more options and greater support for those experiencing family and domestic violence. The amendments are aimed at giving the victim better choices,...
Consumer Protection
Media release
20 Feb 2019
WA’s Commissioner for Consumer Protection says the prosecution of man, who forged a signature on an application to renew a real estate agent sales representative’s registration, should act as a warning about the importance of honesty in the industry. At Perth Magistrates Court on 8 February 2019, the Accused – who is not named because a spent conviction was granted – was fined $4,000 and ordered...
Consumer Protection
Media release
14 Feb 2019
Lodging bonds late has resulted in a Busselton real estate agency being convicted and receiving a total of $3,500 in a fine and Court costs. Geographe Real Estate Pty Ltd , trading as LJ Hooker Geographe Bay , was convicted, fined $2,000 and ordered to pay costs of $1,500 by the Busselton Magistrates Court on 6 February 2019 after pleading guilty to two charges of failing to lodge bonds with the...
Consumer Protection
Media release
08 Feb 2019
A Port Hedland real estate agency and its director have been fined a total of $4,000 by the State Administrative Tribunal (SAT) for misconduct relating to its property management services. The agency Real Estate Property Shop Network Pty Ltd was reprimanded and fined $3,000 for misconduct in relation to property management services, including making incorrect withdrawals from its trust account...
Consumer Protection
Media release
07 Feb 2019

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Applications

Land valuers can apply for or renew their licences.
Consumer Protection
Real estate and business agents and sales representatives can apply for or renew their licences and registrations.
Consumer Protection

Notifications

Real estate agents, settlement agents, real estate representatives, motor vehicle salespersons, motor vehicle yard managers, motor vehicle dealers and repair businesses, land valuers, employment agents and debt collectors can notify the department about changes to contact information.
Consumer Protection

Payments

Information regarding licence fees and links to the relevant forms for land valuers, real estate agents, sales representatives and property managers, settlement agents, and retirement villages.
Consumer Protection
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