Person with disability


David Hillyard was appointed as Acting Commissioner for Consumer Protection in December 2015. Prior to this, he was the Director of Consumer Protection’s Retail and Services Directorate. David has worked with Consumer Protection for over 35 years and has been in senior management roles where most...
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Consumers with a disability – be on guard against scammers trying to take advantage of you Consumer Protection is warning consumers with a disability to be on guard against scams – unfortunately, scammers target people whom they think may be vulnerable to try and take advantage of them. Some common...
People with disability
Know your rights. We provide information for consumers buying disability-related products and services, including participants under the National Disability Insurance Scheme (NDIS). Under the Australian Consumer Law, you have the right to expect a product or service will do or perform as it should...
People with disability
The department’s vision is for ‘a business environment that is productive, innovative, fair and safe’. The department is committed to developing and maintaining effective inclusive policies, practices and structures to ensure that people with disability, their families and their carers are able to...


The department's Disability Access and Inclusion Plan for 2017–2021 contains the department's strategies for ensuring: people with disability, their families and carers have equal opportunity to...
21 Feb 2018
The Department of Commerce – WorkSafe Division has released a Discussion Paper on recommendations to amend the model Work Health and Safety Regulations (the WHS regulations) for the Western...
01 Jun 2016


The Australia wide roll-out of the National Disability Insurance Scheme (NDIS) commenced on 1 July 2016. To coincide with this, new information guides have been released for consumers with disabilities about their rights and businesses with useful information about their obligations under the Australian Consumer Law (ACL). The ACL provides protection when you buy goods like food, electrical items...
Consumer Protection
Department News
21 Jul 2016
Consumer Protection WA welcomes legal action by the Australian Competition and Consumer Commission against a training provider that allegedly offered free laptops or iPads to vulnerable people in order to sign them up for supposedly Government-funded courses, which would in reality leave the person with a significant student debt. Following an investigation into the conduct of private colleges,...
Consumer Protection
Media release
26 Nov 2015
After fifteen years being based at the Forrest Centre on St Georges Terrace in Perth, Consumer Protection has moved to a new CBD location. The main location is Gordon Stephenson House, 140 William Street Perth with front counter services available on Level 2. The move is in line with the state government's plan to consolidate existing office space for the public service. Consumer Protection’s...
Consumer Protection
Media release
30 Sep 2014
The St Georges Terrace office of Consumer Protection is moving offices over the September long weekend and in preparation it will close early this Friday . Bonds will close at 1.00pm; while all other services (including our Contact Centre) will close at 3.30pm. While there may be some minor services disruptions, we expect to be fully operational by 10.00am, Tuesday 30 September 2014. If you have...
Consumer Protection
Department News
22 Sep 2014
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