Managing MSP portal

If you need assistance resetting your password, refer to the Resetting your password: MSPP guide

If you continue to experience issues, contact the MSP team at msp@lgirs.wa.gov.au for assistance.

If you need assistance updating your personal details in the MSP Portal or on a statutory certificate, contact the MSP team at msp@lgirs.wa.gov.au.

Watch Managing your MSP Portal account: Video and access a range of how-to-guides on  MSP guidance and resources.

All records are stored securely and only accessible to authorised personnel.

Refer to Information collection notice to find out more about how your information is collected and stored. 

To protect the integrity of examinations and candidate records, your MSP portal account may be temporarily deactivated if suspicious activity is detected.

Where appropriate, you may be contacted to verify your identity or account information before access is restored.

If you believe your account has been compromised, contact the MSP team at msp@lgirs.wa.gov.au.