Hospitality and tourism-violence
Did you know that you are more likely to be physically hurt by someone you know?
But working with the public puts you at risk of being involved in a violent situation. You're more at risk if you:
- handle money
- provide a service
- deal with complaints
- work alone
- work late or early (unsocial hours)
REMEMBER: Violence is not just a physical attack. It can include verbal abuse too.
How can you protect yourself?
- only keep a small amount of cash in the till
- have signs that tell customers that only small amounts of cash are kept on the premises
- have a secure and organised banking system
- have more than one person open and close the premises
- check for suspicious people and vehicles before entering and leaving your workplace
- lock up the safe and building properly
- if you're working on your own make sure you can be in contact with people
- get training on how to spot early signs of violent behaviour and how you can deal with it
Want to know more about bullying and violence?